Preet
Safety Standards

Protecting every user.

Preet has a zero-tolerance policy toward child sexual abuse and exploitation (CSAE). This page outlines our stance, how we handle reports, and how we cooperate with law enforcement.

Our Stance on CSAE

Preet is a dating platform built for adults. We are unequivocally opposed to any content, behaviour, or conduct that sexualises, exploits, or endangers minors. Child Sexual Abuse and Exploitation (CSAE) has no place on our platform — not in messages, profile content, shared media, or any other feature.

We enforce this standard proactively and reactively, and we continually improve our detection, reporting, and response capabilities to stay ahead of misuse.

Zero-Tolerance Statement

Any user found to be involved in CSAE activity — including sharing, soliciting, or facilitating child sexual abuse material (CSAM) or the grooming of minors — will face:

  • Immediate and permanent account termination, with no possibility of restoration.
  • Preservation of all relevant data in accordance with applicable law for use by law enforcement.
  • Mandatory reporting to the National Center for Missing & Exploited Children (NCMEC) CyberTipline and/or relevant local law enforcement authorities.
  • Permanent ban on re-registration, enforced by retaining a minimal identifier record linked to the violation.

There are no warnings, no grace periods, and no exceptions for CSAE violations. This policy applies equally to all users, including verified accounts.

How to Report Abuse In-App

If you see content or behaviour that you believe involves a minor or constitutes CSAE, please report it immediately using one of the following methods:

Report a User or Message

  1. Open the conversation with the user you want to report.
  2. Tap the user's name or profile photo at the top of the chat.
  3. Scroll down and tap Report.
  4. Select the reason "Involving a minor / CSAE" or the most relevant option.
  5. Add any additional context and submit.

Report a Profile

  1. Open the user's profile card.
  2. Tap the three-dot menu (⋯) in the top-right corner.
  3. Tap Report Profile and follow the prompts.

Report via Support

You can also contact us directly at safety@preet.app. Include as much detail as possible — screenshots, usernames, conversation IDs — so we can act quickly.

All reports are treated as confidential. Your identity is never shared with the reported user.

How We Handle Reports

When a CSAE-related report is received, we follow this process:

  1. Immediate triage. Reports flagged as CSAE are escalated to our Trust & Safety team within hours — not days.
  2. Account suspension. The reported account is suspended during review to prevent further harm while the report is assessed.
  3. Evidence preservation. All relevant content, metadata, and account information is preserved securely and in accordance with applicable law.
  4. Determination. Our team reviews the report. If CSAE is confirmed, the account is permanently terminated.
  5. Mandatory reporting. Confirmed CSAE content is reported to NCMEC via the CyberTipline and, where required, to local law enforcement authorities in Nepal and any other relevant jurisdiction.
  6. Reporter follow-up. Where possible and legally appropriate, we will notify the reporter that action has been taken, without disclosing details of the investigation.

Cooperation with Law Enforcement

Preet cooperates fully with law enforcement in all CSAE investigations. Specifically:

  • We respond promptly to lawful requests for user data from law enforcement agencies, including court orders, warrants, and subpoenas issued under applicable Nepali law or mutual legal assistance treaties (MLATs).
  • We proactively submit CyberTipline reports to NCMEC for any confirmed CSAM discovered on our platform, as required by applicable law.
  • We preserve account data and communications when notified of an investigation so that evidence is available to authorities.
  • We maintain a dedicated point of contact for law enforcement requests to ensure rapid response in urgent or emergency situations. Law enforcement agencies may contact us at legal@preet.app.

Proactive Measures

Beyond reactive enforcement, Preet takes proactive steps to prevent CSAE:

  • Age verification. All users are required to confirm they are 18 or older during registration. Accounts suspected of being underage are reviewed and removed.
  • Content moderation. Uploaded images and videos are screened for potential CSAM using automated detection tools.
  • Keyword and behavioural signals. Our platform monitors for patterns associated with grooming or exploitation, and escalates matches for human review.
  • User reporting tools. Every profile and conversation has an accessible report mechanism designed to make it easy to flag harmful content.

Contact

For safety-related concerns, CSAE reports, or law enforcement inquiries:

This policy is effective as of June 2026. It is reviewed regularly and updated as our platform grows and as legal requirements evolve. Any material changes will be communicated via the app.